Frequently Asked Questions
What is the return policy?
Due to the mystery nature of these items, all sales are final.
If your order arrives damaged or incorrect, please contact me within 7 days with photos — I’ll do my best to make it right! 💕
What is in a mystery box?
Each box is uniquely curated so no two are exactly alike! Items may include stationery, accessories, and small aesthetic treasures.
Please note: All bundles are mystery-style. Item requests are treated as preferences only and are not guaranteed. Fulfillment depends on current inventory availability.
When will I get my order?
Please allow 5-7 business days for processing! Once your box is shipped, you will receive a tracking number.
Can I get an order packing video?
Due to the overwhelming support and number of orders, packing videos will now be add-ons! Add the personalized packing video add-on into your cart with your bundle and we will film, edit, and post your order on our socials!
How much does shipping cost? And is international shipping available?
US Shipping: $5.99 (Free over $75)
Canada, UK, and Australia Shipping: Calculated at Checkout!
Can I request certain colors/items?
If you do want to request a certain color for your order, please leave a note when you order. I cannot promise that I will have everything in your chosen color, but I will do my best!
As for specific item requests, they are considered preferences only and cannot be guaranteed. Some items are reserved for specific bundles.